Your own trained BPO team, starting with a free pilot.
Axis-Apex sets up a dedicated team for your sales, lead generation, customer support or back office. They work inside your tools, follow your SOPs and cover the hours you need. See the results before you commit.
- Trained agents who follow your scripts and SOPs
- They work in your CRM, helpdesk and WhatsApp, and you keep ownership of your data
- Flexible, extended-hours or 24/7 coverage
- More cost-efficient than hiring and training in-house
One process or several, handled end to end
B2B & B2C Lead Generation
Target-account prospecting, contact enrichment and multi-channel outreach across email, LinkedIn and phone.
Appointment Setting
Qualified meetings booked straight onto your sales team’s calendar, with notes logged in your CRM.
Inbound & Outbound Sales
Telesales, inbound deal closing, cart-abandonment recovery, upsell, cross-sell and renewal campaigns.
Omnichannel Customer Support
Voice, live chat, email, WhatsApp, SMS and social, with extended-hours and round-the-clock options.
Help Desk & Technical Support
Tier-1 troubleshooting, ticket triage and escalation to your team, inside your helpdesk tool.
Back Office & MIS Reporting
Daily and weekly MIS reports, data entry, billing and payroll reconciliation, and operational checks.
Collections & Payment Reminders
Courteous early-stage reminders, payment-plan follow-ups and account resolution to your guidelines.
Data Processing & Verification
Document and KYC checks, database cleansing and high-volume data processing.
Three simple steps
15-min discovery call
We learn your goals, process, tools and volumes, and agree what success looks like.
Free pilot
We train a small team on your SOPs, plug into your tools and run the agreed scope.
Review & scale
You review the results. If you're happy, we add capacity and coverage. If not, you owe nothing.
Quick answers
Is the pilot really free?
Yes. The pilot is a scoped trial on one process with no charge and no obligation. We agree the scope and duration on the discovery call.
Do you work in our tools?
Yes. The team works inside your CRM, helpdesk and communication tools and follows your SOPs. You keep ownership of all accounts and data.
Which hours and languages do you cover?
Your time zone (North America, UK and Europe, Middle East, APAC or India), extended hours or 24/7, in English, with Hindi.
How is pricing decided?
It depends on the process, volume and coverage hours. You get a clear proposal after the pilot, with no hidden fees.
Ready to see it in action?
Start your free pilot or message us on WhatsApp now.
+91 89203 57741 · ops@axis-apex.com · HQ & delivery: Mumbai, India · Serving clients worldwide